Our General Terms and Conditions
§ 1 Scope of Application, Customer information
The following General Terms and Conditions (GTC) describe the contractual relationship between Institut Brand (www.institut-brand.de) and consumers or companies using our webshop for ordering goods. Conditions which are differing from our General Terms and Conditions or which are contradictory are not accepted by us. The contract language is German.
§ 2 Conclusion of Contract for shipped goods (1) The offers in our webshop constitute a nonbinding invitation to buy our goods.
(2) You can put one or more products into the shopping card-box. During the ordering process you provide your dates and requirements concerning terms of payment, terms of delivery e.g. Only by clicking the order button, you submit a binding offer to conclude a sales contract for the selected products. You can as well place a binding order by phone.
(3) With receipt of the order confirmation which is sent immediately by Email the acceptance of the offer is declared simultaneously and the purchase agreement is concluded. In case of an order by phone the purchase agreement is concluded immediately on acceptance of the offer by telephone. In case the offer is not accepted immediately you are no longer bound by the offer.
§ 3 Conclusion of contract Download products (1) Web offers present a non-binding request to buy goods.
(2) You can put one or more products into the shopping card-box. During the ordering process you provide your dates and requirements concerning terms of payment e.g. Only by clicking the order button, you submit a binding offer to conclude a sales contract for the selected products.
(3) With receipt of the order confirmation which is sent immediately by Email the acceptance of the offer is declared simultaneously and the purchase agreement is concluded. In case you have not agreed to the immediate download release and the connected renunciation of the withdrawal right, the products will only be released after expiry of the withdrawal period of 14 days. In case of acceptance the products will be provided for download immediately after conclusion of contract.
§ 4 Download Products: Time limitation of download After release you are entitled to download within the following time limitation: 14 days.
§ 5 Download Products: Number of Downloads The product may be downloaded a maximum of three times. § 6 Download Products: Private copies You are only entitled to make private copies on other data media for your private purposes. § 7 Customer information: Storage of the Contract content
Your order with all details to the concluded contract (e.g. Product description, price etc.) is stored by us. The General Terms and Conditions will be sent to you, you can as well look at the General Terms and Conditions on our website anytime after conclusion of contract. As registered customer you have access to your personal customer account showing past orders with your personal customer Login.
§ 8 Customer Information: Correction Note Before placing the order you can correct all inputs at any time with the delete button. By guiding you through the ordering process we inform you about further correction possibilities. You can cancel the ordering process at any time by closing all browser windows.
§ 9 Reservation of ownership
The purchased goods remain our property until the full purchase price has been settled. This regulation does not apply for download products.
§ 10 Statutory warranty rights Our goods are subject to statutory warranty rights. § 11 Customer Information: Contribution to Online Dispute resolution
We are obliged to contribute to the Online Dispute resolution at the following consumer Arbitration board:
Generaldirektion Justiz und VerbraucherEuropäische Kommission1049 Bruxelles/BrusselBelgienhttp://ec.europa.eu/consumers/odr/